Testimonials

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On behalf of the family of the late Dr. Randall Silver, I wish to tell you how much we appreciate the entire staff on the 2nd floor. These wonderful people took superb and meticulous care of Randy and kept him comfortable until the end of his life. Their kindness, understanding, patience, and love did much to ease our pain and helped us through a most difficult time. We will always remember them fondly.

Sincerely,
M.W.

Dear Ms. Fournier: I want to write and tell you how grateful we were when we visited Louise Masson last Thursday to find her in a "family" room. She was close to death as was apparent to your staff, and they knew my sons and I were coming to visit from Cambridge. The fact that the staff was so concerned for our comfort and for the comfort of Louise speaks volumes about the tone you must set as administrator. Whenever we have visited in the past, your facility has always smelled and looked good. We have very positive feelings about your institution.

Sincerely,
A.W.

During my memere's stay at d'YP, she was always treated with respect and dignity. She had suffered from a stroke and her language and ability to walk were damaged so her frustration level was increased, but the staff at d'YP were always patient with her and gave her excellent care. I knew that when I wasn't there, she was loved and  well taken cared of. She was cared for the way my family would've cared for her if we could.

Thank you!
J.W.

I have the highest regard for your facility.  My mother was a resident here for 3 1/2 years for a stroke that left her entirely dependent for her care. I believe this was soon after this facility opened.  I visited her daily and saw the excellent care she was receiving. 

My husband was a resident here for 2 months for therapy after a stroke.  The therapists loved  him because he tried so hard to help himself.  The last month he lived he, before his passing, was at St. Mary's d'Youville Pavilion for pulmonary. He needed much hands-on care and he received it.  His passing was a blessing for him as he had severe breathing and coughing problems and no quality of life (as he said) and wanted to go home to the Lord.

The staff were so good to him and gracious to his visitors.  You have an excellent organization and everyone can be proud of the skills given to patients. 

I can only say THANK YOU.

Blessings,
H.F.