Key Performance Indicators
2009 Key Performance Indicators
| Average # of Times a Patient sees a WorkMed Provider |
2.6 |
| Physical or Occupational Therapy Referral Rate |
27% |
| Average # of Times a Patient Sees a PT or OT |
6.2 |
| Any Restrictions Updated at Each Patient Visit |
100% |
|
Key Patient Ratings |
||
| Waiting Time Before Being Brought to Exam Room |
4.6 |
94% |
| Explanation Provider Gave about Problem or Concern |
4.7 |
97% |
| Overall Rating of Care Received at WorkMed |
4.7 |
97% |
| Overall Satisfaction with Therapy Services |
4.6 |
|
| Average Wait time Before Being Brought to Exam Room | 7 mins | |
| Average Wait Time Before Being Seen by a Provider | 5 mins | |
Download Workmed's 2009 Key Performance Indicators' Report 152.82 Kb
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Key Performance Indicators