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Community
Clinical Services has been offering Employee Assistance Program
services since 1988. Currently, we cover approximately 30,000 lives
in the Northeast U.S. with a high quality, cost effective range
of options, individualized to the needs of businesses and organizations,
including number of sessions offered and fee scheduling.
Problems
are a fact of life. Fortunately, most are not so complicated that
we can't solve them by ourselves. But few of us go through life
without coming face to face with a problem too tough to handle alone.
When personal problems start affecting work performance on the job,
it's time for employee assistance. These problems may include marriage
difficulties, legal or financial problems, emotional difficulties
or problems with alcohol and drug abuse.
We
believe that short-term counseling can help resolve these issues
and make an employee productive once again.
Programs
Offered:
- Confidential counseling service for management
and employees
- Management training and education
- Assistance in establishing drug-free workplaces
- Information and referral
Characteristics
Unique to the Programs:
- Counseling appointments can be made within 48 hours
- Professional and qualified counseling staff
- Information and referral network for support services
- Immediate access to crisis services
- High usage rates among employers who contract with
St. Mary's
Treatment
Approach
When an employer secures our Employee Assistance
Program services, there are two ways that employees can use our
services:
Self-Referral: The employee or a family member may request
help by calling the EAP counselor directly. An appointment will
be arranged within 48 hours in most cases.
Supervisor's Referral: Our hope is that an employee will
seek help before problems start affecting their work. However, if
a supervisor starts noticing a pattern of work performance problems
(such as excessive absence or lateness, drop in productivity or
conflict with others), the supervisor can recommend a visit to the
EAP counselor.
Qualified staff, who are professional and respect confidentiality,
are available to assess employee problems, to make referrals and
to make follow-up contact to review progress.
Key Facts to Remember
Employee Assistance Program services are 100
percent confidential. An employee's discussion with the counselor
remains private. Even if a supervisor refers an employee to the
EAP, the only information shared is whether or not the employee
kept the scheduled appointment. Information is released only if
an employee gives written permission, or in those situations where
problems are life-threatening or abuse is revealed.
Participation in the Employee Assistance Program is voluntary by
the employee or family member. No one is forced to use the program.
Employee Assistance Program services are provided to employees and
their family membes as a free service by their employer. The EAP
is often viewed as a low-cost but attractive employee benefit.
Problems that may affect one family member can affect the entire
family. At times, it may be beneficial for one or more family members
to meet with the EAP counselor.
Aftercare
The EAP counselor will see an employee for a
limited number of sessions. If follow-up treatment is needed, the
EAP counselor will assist the employee in finding appropriate help
and resources.
Outpatient Care Centers
Through a network of outpatient care centers,
we offer services where they best belong: in your community. They
are accessible, comprehensive and designed to meet a broad spectrum
of needs.
We invite you to explore our services, and to contact us with any
questions or comments. Please call Ann Marie Mullins LCSW SAP, RADC,
to discuss your company's needs.
(207) 777-8721 or toll-free 1-888-228-EAPC
Archived E-newsletter
October 2006
November 2006
December 2006
February 2007
March 2007
April 2007
June 2007
July 2007
August 2007
September 2007
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