HealthSteps Evaluation HealthSteps Evaluation HealthSteps Survey Results Average Professionalism of Instructor   4.8 Instructor Knowledge/Skill 4.9 Approachability 4.8 Overall Quality of the Class 4.7 Ease of Registration Process 4.6 Our helpfulness on the telephone 4.6 Communications (brochure mailings, emails...) 4.4 Reception Desk Staff (prompt, courteous, helpful) 4.6 Overall Quality of HealthSteps Program 4.5 Overall rating of benefits to you 4.6 Overall rating of benefits to other community members 4.4 The above is scaled from one to five, with five being excellent.     How did you hear about the program? Percentage E-mail 7.0 Club 50 mailing 7.0 ClubW! mailing 5.0 Brochure mailing 7.0 Newspaper 31.00 Other 8.0 Healthy Living E-Newsletter 0.0 Employees/Friends 35.00   Yes No Aware of Advisory Board Existence 51.4 49 Know that Smoking Cessation is a service we offer 81.3 19 Know that Body Composition Analysis is a service we offer 69.9 30     Next >