Patient satisfaction is a key element of our quality model and integrally related to our mission and core values of respect, compassion, stewardship, and excellence. We are committed to treating our patients and their families with the care, dignity, respect, and compassion we would want for our families and ourselves.
We care about what our patients think, so we measure patient satisfaction. We are proud of our results, as we are at or above the state and national average in our overall patient satisfaction scores. We welcome patient feedback to identify opportunities for improvement.
or equal to
|Worse than US
than 10 points)
| N/A - no
(please pause over an indicator for details)
|Patients who reported that their nurses
"Always" communicated well.
|Patients who reported that their pain
was "Always" well controlled.
|Patients who reported that staff
"Always" explained about medicines
before giving it to them.
|Patients who reported that their room
and bathroom were "Always" clean.
|Patients who reported that the area
around their room was "Always"
quiet at night.
|Patients at each hospital who reported
that YES, they were given information
about what to do during their
recovery at home
|Patients who gave their hospital a rating
of 9 or 10 on a scale from 0 (lowest)
to 10 (highest).
|Patients who reported YES, they would
definitely recommend the hospital.
** This comparative data was collected 10/1/11 to 9/30/12.