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No
one wants to leave the home they love. Your family and friends know
how much it means to you to continue doing things for yourself.
They just need to feel that you're safe, that someone's looking
out for you, that help will be there when you need it. This is where
LifeLine comes in.
Any time of day or night, when you need help, you simply press the
Personal Help Button. Pressing the button activates a small in-home
unit, called a Communicator, which then automatically dials
the Lifeline Response Center.
In about a minute, a Lifeline monitor responds to you. If you need
assistance, your monitor will send appropriate help. That may mean
dispatching an ambulance. It may mean calling the fire department
or the police if you hear suspicious noises. It may mean calling
your next-door neighbor who can come over to check on you.
Having instant access to help from your home is as easy as: 1)
calling to get the service started, 2) wearing your Personal
Help Button and 3) pressing the button when you need help.
Frequently
Asked Questions:
When
you press the button for help, how do we know your special needs?
You're never a stranger when you call Lifeline. When you
begin the Lifeline service, one of the first things you do is provide
us with some information about yourself: your address, physical
limitations, allergies, the phone number of nearby neighbors, family
members, your physician, the ambulance, police and fire departments.
That's so the instant the Response Center receives your call, a
trained monitor has immediate access to that information.
What
if you press the button and you can't speak; what happens then?
You don't have to say a word to ask for help. Even if you
can't make voice contact with Lifeline, your monitor knows the procedure.
He or she will call one of your neighbors or nearby relatives –
people we call Responders – who agreed at the start
of the service to come to your home to provide immediate help.
What
if you can't press the button?
You don't have to worry about unable to signal for help.
Many Lifeline models feature an Inactivity Alarm that lets you establish
a period of time after which, if we haven't heard from you, the
communicator will signal for immediate assistance. So, you can rely
on Lifeline even if you can't summon help.
What
if you're taking a bath and suddenly need help?
You can wear your Personal Help Button anywhere within your
home. We realize that much of our value depends upon you wearing
your Personal Help Button all the time. So we made it small and
unobtrusive, even attractive. We made it lightweight and comfortable.
And we made it completely waterproof, so that you can wear it in
the shower or bath.
How
much does Lifeline cost?
You'll be surprised how inexpensive peace of mind can be.
In thousands of communities across the United States and Canada,
people are enjoying the safety and peace of mind Lifeline offers.
When you subscribe to Lifeline, you pay a low, one-time sign-on
fee, plus a monthly monitoring fee. Call your local Lifeline provider
to find out how reasonable the monthly cost is. There's no need
to make a long-term commitment; Lifeline can be discontinued at
any time. It's that simple and straightforward.
Are
there any other benefits to having the Lifeline service?
There's so much more to Lifeline. Having Lifeline in your
home puts you that much closer to a number of features designed
to make your life easier. On Communicator models with the RSVP
feature, you simply press your Personal Help Button and talk
through your communicator.
With Lifeline's Battery Back-up Protection, you don't have
to feel vulnerable or afraid if your electricity goes out. Your
equipment keeps on working for up to eight hours.
Plus with Lifeline, you have the confidence of knowing you're on
the oldest and largest personal emergency response service in the
industry. Over the past 20 years, subscribers have relied on Lifeline
to meet one of their greatest needs. That need is the same as yours
– to remain independent in your own home.
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